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| № | Маршрут | Дата | Груз | Контактная информация | 29-11-2023
12:20 | Перевозка груза:
Таджикистан tamana - Люксембург tamana | 27 Ноя 2024
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Eddie Jones says rugby fans are frustrated by fussy officiating and stop-start games which he believes is having a negative effect on crowd behaviour. The Australia head coach has been booed repeatedly at the World Cup when his face appears on the big screen and he is concerned that rugby’s values of fairness and tolerance are being eroded.
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This has not been an easy tournament for Jones, whose side must wait until this weekend for their pool qualification fate to be decided. Disappointing defeats by Fiji and Wales mean Australia will likely fail to make the knockout stages for the first time but Jones says the sport’s authorities also need to consider the bigger picture.
Wallabies head coach Eddie Jones is relying on Portugal beating Fiji to salvage Australia’s disastrous Rugby World Cup campaign.
Clock ticks with Eddie Jones and Wallabies in Rugby World Cup purgatory
Read more
“The way the game is being refereed is causing crowd problems,” Jones said in the wake of his side’s 34-14 win against Portugal. “I am of the firm opinion that we are destroying the flow of the game. We have got so many stoppages now … we had a TMO for everything.
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08:12 | Перевозка груза:
lilongwe - Финляндия lilongwe | 22 Ноя 2024
05 Ноя 2024 | Груз: AnthonyEpimi
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Online design and development is critical for any business wanting to build an web presence. Major cities across the US have skilled agencies and freelancers delivering these offerings. Here is an outline of top online template and development choices in some of the greatest urban zones.
New York City
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Superb Website Template and Programming Offerings in Leading US Cities
Online template and programming is crucial for any business wanting to establish an online visibility. Major cities across the US have gifted agencies and contractors delivering these offerings. Here is an overview of best online design and coding alternatives in some of the greatest city areas.
New York City
New York City is a center for creative ability, including web designers and programmers. Some of the best agencies showcase ] ] ]. Renowned for smooth, modern web design and professional website development.
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Los Angeles
With its close associations to culture and tech, Los Angeles has some of the top online design and development available. Premier firms like 1], 2], and 3] have helped huge brands build excellent sites. From multimedia incorporations to advanced backends, LA web programmers have the expertise to deliver any concept to life.
For entrepreneurs and more compact companies, the vast pool of talented contractors can supply more budget-effective options. Listing on gig sites like Craigslist often delivers fantastic discoveries.
Chicago
Chicago provides a thriving ecosystem of digital agencies and freelancers. 1], 2], and 3] front the group when it relates to website design offerings, providing gorgeous destinations with an creative edge. On the coding realm, ] ] ]. have supported ventures and firms build versatile, big-level website platforms.
Freelance developers and developers flourish on platforms like Behance and LinkedIn. Many attendees of leading institutions like Northwestern and the University of Chicago opt to stay area after graduating.
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Additional urban centers like Houston, Phoenix, San Francisco, Seattle, Miami, and Boston also have superb website layout and coding ability. Regional agencies remain on top of the latest innovations and top practices. Individual developers and programmers often assemble in communal areas or create collectives.
Leveraging well-linked regional skill, whether firms or consultants, is a intelligent choice when looking for quality online solutions. Closeness facilitates enhanced collaboration and collaboration. Thriving digital networks also produce better connections for identifying developers with background in specific systems or programming platforms.
This summary demonstrates that key municipalities have premium web template and programming choices appropriate for all company needs and resources. Utilizing regional skill can provide advantages in support, ease and competence.], 2], and 3]. Renowned for sleek, modern online template and specialist website development.
Contractors are also prevalent, with top skill located on platforms like Upwork and Dribbble. Many excel in online and graphic layout. With an focus for the latest looks, NYC consultants shine at making aesthetically appealing, customer-intuitive sites.
Los Angeles
With its close associations to culture and tech, Los Angeles has some of the greatest web template and development offered. Top agencies like ] ] ]. have supported huge businesses create exceptional websites. From multimedia incorporations to advanced backends, LA online coders have the talent to bring any concept to life.
For entrepreneurs and leaner firms, the expansive directory of qualified freelancers can supply more cost-friendly possibilities. Advertising on employment platforms like Craigslist often delivers great finds.
Chicago
Chicago delivers a vibrant network of online agencies and freelancers. ] ] ]. spearhead the pack when it comes to web design services, providing stunning sites with an artistic style. On the coding realm, ] ] ]. have helped ventures and firms build powerful, big-scale website solutions.
Consulting creators and programmers flourish on platforms like Behance and LinkedIn. Many attendees of premier schools like Northwestern and the University of Chicago opt to continue area after graduating.
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Слово "даркнет" стало широко известным в последние годы и вызывает у многих людей интерес и одновременно страх. Даркнет, также известный как "темная сеть" или "черный интернет", представляет собой скрытую сеть сайтов, недоступных обычным поисковым системам и браузерам.
Даркнет существует на основе технологии, известной как Tor (The Onion Router), которая обеспечивает анонимность и безопасность для пользователей. Tor использует множество узлов, чтобы перенаправить сетевой трафик и скрыть источник данных. Эти узлы представляют собой добровольные компьютеры по всему миру, которые помогают обрабатывать и перенаправлять информацию без возможности отслеживания.
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Однако, даркнет также обретает зловещую репутацию, так как на нем происходит и незаконная деятельность. От продажи наркотиков и оружия до организации киберпреступлений и торговли личными данными – все это можно найти в недрах даркнета. Кроме того, также существуют специализированные форумы, где планируются преступления, обсуждаются террористические акты и распространяется детская порнография. Эти незаконные действия привлекают внимание правоохранительных органов и ведут к попыткам борьбы с даркнетом.
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Top 10 Customer Support Outsourcing Companies in 2023 | Helpware
Outsourcing customer support is a great way to provide affordable but reliable service to your clients. Whether for voice or non-voice applications, there are plenty of excellent customer support...
Written by Dana Mahoney
Sunday, Jan 22
Table of Contents
Outsourcing customer support is a great way to provide affordable but reliable service to your clients. Whether for voice or non-voice applications, there are plenty of excellent customer support outsourcing companies that fit every requirement.
But then again, why even think about outsourcing? Isn’t local talent good enough to provide the service needed by a company’s customers? Plus, wouldn’t it be a disservice to customers if a company farms out its frontline operations to contractors?
What Is Customer Support Outsourcing?
By now, the best customer service companies should know the value of customer support and why it’s an essential cog in an organization. Like sales and marketing, customer service should already be in play during a company’s first day, as they are the group that comes into direct contact with clients.
The main goal of customer support is to keep customers happy by attending to their needs and responding to their questions. However, it’s also a way to instill loyalty and generate additional sales. To do so, an outsourcing company must have its support team available whenever the customer needs it. Outsourcing customer support allows companies to maintain an around-the-clock service team managed by industry veterans and experts.
Advantages of Customer Support Outsourcing
Admittedly, not all company startups have leaders who are experts in every facet of their operations. Given their many responsibilities, many startup founders accept that they can’t do everything themselves. Non-core competencies such as customer service can benefit from outsourcing.
Turning the service over to competent experts lets companies benefit from a bigger source of talent from all over the world. At the same time, companies that outsource customer support enjoy reduced payroll without sacrificing service quality. Other benefits of outsourcing include:
More Opportunities to Grow the Business
By assigning customer support to expert outsourcing service providers, leaders can instead turn to scaling the business. Overseeing the day-to-day operations can already take much of management’s time, and customer support is equally demanding. To help executives focus on the big picture, they’ll need to partner with the best service companies that know what they’re doing.
Enhance Customer Experience
Given the opportunity to communicate and interact with customer service, many customers will express their satisfaction in getting their voices heard. If customer service companies and their team address customers’ issues in a satisfactory way, they’re more than likely to remain customers.
A pleasant customer experience will almost always lead to longer retention and a significantly higher customer lifetime value (CLV). This isn’t to say a stellar customer experience is only possible through outsourcing. Rather, the chances of improving customer satisfaction come with a continuous and consistent level of service. Providing a highly specialized, dedicated team of professionals from day one is a great way to achieve this quickly.
Top 10 Customer Support Outsourcing Companies
We’ve narrowed down the list of companies with great customer service to the top 10 most prominent ones in 2022. We’ll also provide a brief description and highlight the main strong points of each outsourcing company.
1. Helpware
Helpware started in 2015 with the initial goal of providing support to startup companies. Over the years, the company has grown big and is confident enough to provide both enterprise and small business customer service outsourcing solutions.
Providing back office, technical, and customer support, Helpware specializes in assisting companies in various support areas. This includes Omnichannel Customer Support, Technical & IT Support, Content Moderation, CX Consulting Services, Back Office Support, Data Labeling, Digital Marketing Solutions, and Cyber Security. The company provides only dedicated agents, in-house training, and equipment to help its clients boost their productivity from day one. Now it’s one of the top customer service companies in the US and European markets with numerous awards and positive reviews from satisfied clients on Clutch and other reputable platforms. Helpware’s people-focused culture seems very attractive to businesses sharing the same philosophy.
Pros:
Shows outstanding flexibility when providing for clients’ specific needs. This means its support can scale along with your company’s growth.
Offers turn-key solutions, so you don’t have to look for either option separately.
Helpware’s focused on developing its people and their skills and it pays off handsomely, especially in customer support outsourcing contracts. Some global brands are happy to have their customer support outsourced to Helpware.
2. Sykes
U.S.-based Sykes is one of the pioneers of the BPO industry. Established in 1995, the company trailblazed its way to the top and was one of the first BPOs to open multiple locations. In 2021, the Sitel Group acquired Sykes to widen its reach and increase its capacity.
Sykes is one of the top 10 service companies and leading service providers of demand generation and customer engagement services, with clients included in the top 2000 companies worldwide. At the core of Sykes’ business are its staple services: outsourcing, customer experience, service to sales, digital transformation, and brand extension.
Pros:
Sykes maintains a pool of service agents from its clients’ home countries.
The company is well-versed in matters concerning data privacy. Specifically, Sykes follows various privacy guidelines, including HIPAA compliance and Payment Card Industry (PCI) data security certification.
3. Ascensos
Founded in 2013 in the UK, Ascensos is one of those outsourced customer service companies that wanted to change the customer experience by applying a personal touch to customer care. The company is now Europe’s number-one customer support outsourcing company, providing bespoke customer experience solutions to clients around the world. In addition, its contact center operation locations include the UK, Romania, Turkey, and South Africa.
Pros:
Ascensos is more nearshore than an offshore support center, so location and time zone differences aren’t as pronounced as operations in Asia and South America.
Companies that outsource customer service to Ascensos value the fact that it supports diversity and inclusivity among staff while focusing on promoting happiness as a key asset among its workforce.
Although there aren’t any published pricing rates, instead, Ascensos will individually respond to requests for quotes, the prices of this outsourcing customer service company are more than affordable.
4. Teleperformance
With more than 40 years of experience in the BPO industry, Teleperformance is an established leader in solution design, business optimization strategies, and front-office customer support. It also offers back-office services such as finance and accounting, collections, and technical support.
Pros:
Teleperformance is a truly global service provider. It operates in 80 countries and employs more than 330,000 agents speaking over 265 languages and deservedly belongs to a league of good customer service companies. You won’t find it difficult to get support in the language and location you require.
Clients also appreciate the company’s expertise in providing omnichannel solutions.
5. VXI
VXI Global Solutions is one of those outsourcing agencies that offer customer care and customer experience (CX) solutions to some of today’s major global brands. In addition, the company offers contact center and BPO services, omnichannel and multilingual support, software development, CX innovation, quality assurance (QA), and infrastructure outsourcing. VXI employs more than 35,000 workers in 43 countries throughout North America, Asia, Europe, and the Caribbean.
The company also prides itself on its ability to help clients resolve major CX and employee experience (EX) pain points and take their customer service systems to the next level. Like any modern BPO, VXI employs omnichannel support services to enhance communication coverage for clients. Also, VXI provides additional analytics and insights generation services so clients can learn as they go.
Pros:
High CX expertise leads to enhanced customer and employee experience.
VXI displays an uncanny ability to scale up or down to fit its client’s capabilities.
6. InfluX
In its quest to build the world’s first remote-only CX team, InfluX managed to recruit employees from more than 120 cities worldwide. This strategy also lets them provide 24-hour customer support outsourcing solutions within the client’s time zone. In addition, InfluX creates specialized customer experiences that reflect the client’s vision, voice, and values.
Pros:
Less dependence on automation and more on human interaction make for a better customer experience.
Having employees in every time zone solves the common offshore problem of mismatched time schedules between clients and outsourcing companies.
Pay-as-go pricing may be attractive to some clients who prefer flexible packages.
7. Skycom
Skycom is also on the list of nearshore outsourcing companies that specialize in multi-continent support services. The company employs native English contact center agents with experience in multiple industries. Skycom also offers a full range of services, including business process outsourcing, telemarketing and sales, customer support, and healthcare. With more than 15 years of experience, Skycom also employs over 2,000 workers assigned to 35 clients in five countries.
Pros:
Nearshore operations mean fewer problems dealing with time zone and distance differences.
Skycom covers a wide range of industries, including healthcare, travel, utilities, IT, finance, retail, and telecommunications.
8. Integra
Integra’s differentiator is its focus on training its workforce in customer psychology. This means company-provided support agents are more sensitive in detecting changes in the customer’s voice or tone. As a result, they can respond to these changes to defuse any tension and lead the customer into a more positive mindset. Starting with four employees in 2004, Integra currently employs more than 1,400 workers stationed across four countries. It handles customer service duties over the phone, email, live chat, or social media.
Pros:
Integra offers some of the most cost-effective solutions in the industry.
Sales psychology is also an incredible asset to have if you work in a customer support outsourcing company.
9. Telus
Telus International is one of the world’s leading digital CX innovators. In particular, it designs and produces next-generation digital solutions for brands all over the world. This is one of the Canadian top IT outsourcing companies that provide IT services and multilingual customer service to industries such as technology, media, communications, eCommerce, financial technology, travel, hospitality, automotive, healthcare, and games.
Pros:
Telus International is a premium multilingual contact center. It is one of those IT support outsourcing companies that offer top-tier customer support services in various countries and more than 50 languages.
Telus is famous among IT services outsourcing companies for organizing an annual charitable initiative called “Telus Days of Giving.” In particular, the company taps 225,000 volunteers from its offices to complete various service projects across its many host countries.
10. Arise
Arise is a 25-year-old United States-based company that specializes in providing support outsourcing services across the USA. It employs more than 60,000 remote agents in the U.S., Canada, and the United Kingdom. Unlike a traditional BPO, Arise utilizes a network of service partners to provide the needed customer service experiences. In addition, the Arise Platform helps companies lower expenses. As a result, Arise clients report an average 25% reduction in contact center service total costs, which is why clients want to outsource customer service small business really needs.
Pros:
Arise deploys a tiered security approach in its communications with clients. This ensures they preserve the confidentiality of documents or files sent over. It also means Arise conforms to widely accepted data privacy regulations such as HIPAA, CCPA, and others.
Arise also focuses its employment on local talent, hiring residents of the U.S., UK, and Canada. This means stable employment for the company and an easier method of hiring or replacing staff members.
Choose the Best Outsourcing Companies That Fit Your Needs
Deciding which outsourcing providers to contact for your customer support outsourcing needs? Perform the necessary research before settling on your choice. For instance, some customer service outsource companies on our list might command a pricing structure higher than what your budget holds.
In addition, consider your company’s specific requirements and areas for improvement. Do you need a customer support team focused on CX? Or, do you prefer having sales psychology-trained outbound callers who can close deals? Finally, does the appeal of higher-cost nearshoring resonate better than offshore talents a few time zones away?
No one-size-fits-all solution exists when it comes to customer support outsourcing. However, if you want a highly flexible and secure customer service solution that utilizes modern technology throughout the various stages, try the best companies for customer service. These largest outsourcing companies not only supply the best talent, but also the best equipment and training to prepare them. | google
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